Profile Summary

Business Management undergraduate with practical experience in warehouse logistics and customer operations. Proven track record of reliability in high-volume environments. Seeking entry-level roles in operations, administration, or management.

Experience

Barista (Part-Time) June 2025 – Present
ZUS Coffee
  • Strict adherence to SOPs for consistent product quality.
  • Uphold rigorous hygiene and food safety protocols.
Food Delivery Driver Oct 2023 – May 2025
ShopeeFood
  • Delivered orders within time targets while maintaining service quality.
  • Resolved delivery issues with customers and merchants.
Warehouse Assistant Feb 2022 – Oct 2023
Alpha Integrated Management
  • Conducted quality and quantity checks on incoming stock.
  • Primary contact for 3PL providers, ensuring smooth documentation.
Barista (Part-Time) Feb 2019 – July 2019
Starbucks Coffee Malaysia
  • Provided customer service and beverage preparation during peaks.